Friday, August 24, 2012

Digitization of Wine

Wineries are beginning to incorporate more technology into their marketing communications. For example, there are now digital wine menus with videos about products in restaurants, sales teams are using iPads to conduct business with more dynamic content, and QR codes are cropping up on wine bottles to direct consumers to descriptions and reviews.

These advancements are incredibly important for the wine industry, particularly as they continue to foster a relationship with millennial men and women who make up 20% of all wine consumers. Rather than consulting a sommelier, millennials turn to the internet and interactive packaging to gain knowledge about their wines, and are extremely open to trying new wines. Since 65% of millennials report that they are only apart from technology for an hour or so a day, it is imperative that the wine industry moves into this space. 

Generally, wholesalers use speck sheets or tastings of their wine to present it to retailers, but digital presentation is on the horizon. Wine store owners feel that digital could be a useful way to access information and promote wine to consumers during the lag time often found between ordering and receiving the product. Owners also expressed that speaking with winemakers and winery owners interests them the most when wholesalers present their wines. And this doesn't just work for retailers. Stores like Total Wine & More are offering in-store iPads showing food pairings while consumers browse their selection. They developed this offering because they've seen an increase in customers wanting more information about their wines outside of the taste. They want to know where it comes from, see the vineyards and understand the process. 

Digital is also an advantage for vineyards. In Napa, CellarPass and VinoVisit.com are trying to create the OpenTable of wineries by creating smartphone apps that help visitors plan tours in wine country. Not only do the websites and apps help reach new audiences, but also aid in vineyards staffing and preparations. At the moment, CellarPass is processing 30,000 guests a month and the app has had 6,000 downloads since its launch in March. 

Example: Jordan Winery and Vineyard
Sales team used iPad presentations to push their brand to retail outlets and distributors. With a few taps on the screen, a sales representative can move seamlessly from the sales pitch to the order form.

The winery even shot custom videos for its major retailers, which then provided their online and in-store customers with a window into the Jordan harvest or techniques. These videos can also be used in restaurants as digital wine lists or in store. 



Jordan is a digital leader in the industry and their climbing sales attest to the necessity for wines to get in the mix with their technologically savvy consumers. 

No comments:

Post a Comment